Frequently Asked Questions
When installing/reinstalling Hazel, does it overwrite the existing database?
The
hazel installer does not overwrite existing settings and databases.
My trial period has expired. What do I
do?
The trial version is usually
bundled with a free 30 day evaluation period. Please contact hazel
development or your software vendor to request for the license
registration key. The key is sent once the full payment has been
made.
Why does HazelFTP disconnect after idle?
FTP servers are usually configured to disconnect FTP clients when the client is idle. This is to save resources. You will need to reconnect to continue working.
Do the installers support command line parameters?
Yes, all Hazel installers support command line parameters:
For example "C:\HazelPFSInstaller.exe" /SILENT
Other parameters include: /SP- /SILENT, /VERYSILENT /NORESTART /SUPPRESSMSGBOXES /LOG /LOG="filename" /NOCANCEL /NORESTART
What operating systems are supported?
Supported > Windows 98, XP, ME, 2000 2003 Server, Vista, Vista Ultimate and Windows 7.
Unsupported > Linux, Unix, Mac
Windows 7 may require administrator permissions to install successfully.
How do I check for software updates?
All Hazel products are updated regularly to
provide enhancements, fix bugs and provide more documentation.
Please check the downloads page regularly: http://www.hazel.co.ke/downloads.asp
If you have any questions, bugs or suggestions please contact us on info@hazel.co.ke .